Current Position

DHAP Digital: 2/2006 – Present
DHAP Digital Inc., is a web consulting and development agency. DHAP designs, develops, implements, maintains and supports custom Internet-based software solutions and back-end technologies that help clients to achieve their business goals.

Program Manager
Enterprise Project/Program Manager with proven experience in managing IT resources consisting of Creative Producers, UX Developers, System Engineers and QA Engineers. Responsibilities include:
• Leading cross-functional teams (Creative, Development, QA) to design and develop consumer-facing websites for a full range of devices.
• Engagement Manager, driving new opportunities and enhancing relationships with clients and partners
• Operations and Strategy, working together with the executive team to scale the company and support the current infrastructure
• Leading project teams in SDLC, (System Development Life Cycle), consistently searching for usable efficiencies and leverageable processes.
• Constantly engaging global automotive client in regard to complex web application development and maintenance of web application portfolio.
• Executing extensive business process analysis for different stages of product lifecycle ranging from planning in Japan to final distribution at dealerships.
• Extensively participating in PMO development. Supplying major contributions to risk exposure and mitigation, transparency of project assets and requirements development.

Senior Technical Project Manager
Enterprise Project/Program Manager with proven experience in managing IT resources consisting of Creative Producers, UX Developers, System Engineers and QA Engineers. Responsibilities include:
• Leading cross-functional teams (Creative, Development, QA) to design and develop consumer-facing websites for a full range of devices.
• Engagement Manager, driving new opportunities and enhancing relationships with clients and partners
• Operations and Strategy, working together with the executive team to scale the company and support the current infrastructure
• Leading project teams in SDLC, (System Development Life Cycle), consistently searching for usable efficiencies and leverageable processes.
• Constantly engaging global automotive client in regard to complex web application development and maintenance of web application portfolio.
• Executing extensive business process analysis for different stages of product lifecycle ranging from planning in Japan to final distribution at dealerships.
• Extensively participating in PMO development. Supplying major contributions to risk exposure and mitigation, transparency of project assets and requirements development.

mBYS.com (Mobile Build Your Scion)
URL: http://m.scion.com/mbys
Project Type: Waterfall
Description: Mobile targeted website for configuring a Scion vehicle. Configuration consists of serving current Scion models attributes (year, transmission, color, accessory types, etc.) and allowing the user to build a Scion based on the realities of the TMS, (Toyota Motor Sales), manufacturing boundaries. The application compels the user to take next steps to communicate with the dealer with several communication options, to promote user conversion from shopper to owner.
Project Components Managed:
• Project scheduling
• Resource forecasting
• Business analysis and requirements gathering
• UX and creative design and client review/feedback process.
• Technical architecture design management
• Task break down collaboration
• Development lifecycle management
• Risk mitigation, management accompanied with client engagement
• QA cycle management
• Migration and release process management
• Warranty management

Scion USA Website Maintenance
URL: http://www.scion.com
Project Type: Agile
Components Managed:
• Partnering with creative vendor for campaign management and implementation
• Client engagement for prioritization of release components, escalation of issues and/or barriers, touching base for setting expectations
• Business analysis and requirements gathering
• Release scheduling and management for two to three releases weekly
• Resource projecting and acquisition for the short, mid and long term
• Maintenance process improvement cycle
• UX and Creative design and client review/feedback process.
• Development cycle management
• QA Cycle Management
• Migration and release process management
• Warranty management

Projects with similar project components as the above listed projects are:
Prius Plug-in Order Site
Project Type: Waterfall
URL: http://www.toyota.com/prius-plug-in
Project Type: Waterfall
Description: First ever, public vehicle ordering system for Toyota. The site allowed consumers to check for limited availability of the pre-ordering of the new Prius Plug-in. The availability was based on the federal ZEV mandate and state restrictions, producing volume targets per each of the 13 states where the vehicle was initially available in. The system allowed for learning about and configuring a vehicle, reserving the vehicle, dealer accessing and input pertaining to a deal, and allowing the consumer to track the progress of their vehicle as it proceeded through the manufacturing process. The system integrated with multiple Toyota enterprise systems to grant access to Customer Central data, mainframe vehicle ordering, dealer location data, single sign-on security system, and others.

Build a Toyota Maintenance
Toyota.com Configurator
Project Type: Agile
Description: Maintenance of existing vehicle configuration application for Toyota. Weekly releases for functional enhancements, browser upgrade maintenance, data changes and major scheduled campaigns.

Build a Lexus and Admin Tool
Lexus.com Configurator
Project Type: Waterfall
Description: Development of a consumer facing Lexus configuration tool and an accompanying administration tool for data management.

Scion Mobile Site
Project Type: Waterfall
Description: Mobile targeted website for Scion marketing. Consists of vehicle data, 3-d imagery, user forms containing integration point to Toyota enterprises systems, vehicle payment calculator, financial loan application, dealer search application, etc.